Case Study: Insights from an Industrial Commercial Company Director
17 January 2024 | 3 minute read
KITJA SERVICES
Kitja Services is a majority Australian Indigenous-owned company providing a broad range of services across mining, energy, and commercial sectors. Kitja specializes in coatings, Insulation, and scaffold projects.
Clay Evans, is the co-founder and Managing Director of Kitja Services alongside Director of Operations Alex Hughes. Clay met with our Operations Manager, Aimee Schafer to provide some insights into Kitja’s application of ScaffPlan software.
Challenges
When asked what some of the challenges faced by Kitja Services, Clay explained “We’re a small business and we’ve got the same challenges that any small business has. Cash flow versus resources being one of these", and "where we understand that clients want high level expertise and a high level of finish. ScaffPlan is part of that when it comes to delivering quality service."
Balancing cost versus value
Finding the right balance between cost and value is a priority for Kitja Services. Clay their strategic approach was to always be looking for a comprehensive product to use for the entire project workflow or a range of tools that will work for each component for our clients and our business.
Demand for quality designs
Design quality and delivery for our clients with safety inbuilt into our projects is considered integral to our service, particularly for our Tier 1 clients, he explained.
Reducing report inaccuracy
When gear lists are inaccurate they can impact time and resource costs. “It reduces the need for crews to return to the yard to grab a few missing components.”
Inaccurate gear lists can have an adverse impact on both time and resource costs. Clay said By reducing these inaccuracies, we can eliminate the need for crews to make additional trips to the yard to retrieve missing components."
Project delivery at a distance
“When we use Layher if a gear list is inaccurate, it can be a challenge not being able to hire Layher”, especially as our projects can be delivered anywhere in Australia.
Solution
Kitja Services made the strategic decision to adopt ScaffPlan in 2021 to enhance project delivery refinements. While initially only utilized for 20% of the process, its usage has expanded as Cuplock has been integrated into the ScaffPlan platform.
Journey
Established by an industry experienced core team, in just two years, Kitja has delivered some impressive scaffold projects and service quality goals. These include ISO Certification, DEMEX’s Demolition Scaffold Project, and Ventia’s Scaffolding Works Project.
Kitja selected ScaffPlan software specifically to support their project delivery performance.
Value for money
“We bought ScaffPlan because of the incredible functionality. It is well priced competitively with other products on the market. If you have the volume ScaffPlan is definitely worth the investment.”
Assured report accuracy
Designing with ScaffPlan helped refine the gear lists to reduce the risk of over-cooking the order and ensure transport costs were kept to a minimum.
Easier design for delivery
“ScaffPlan has made it easy to transition from the design concept to site.”
Challenges
“We’re a small business and we’ve got the same challenges that any small business has. Cash flow versus resources being one of these", and "where we understand that clients want high level expertise and a high level of finish. ScaffPlan is part of that when it comes to delivering quality service."
Balancing cost versus value
“I am always looking for a product to use for the entire project workflow or what will work best for each component for our clients and our business.”
Demand for quality designs
Design quality and delivery for our clients with safety inbuilt into our projects is considered integral to our service, particularly for our Tier 1 clients.
Reducing report inaccuracy
When gear lists are inaccurate they can impact time and resource costs. “It reduces the need for crews to return to the yard to grab a few missing components.”
Project delivery at a distance
“When we use Layher if a gear list is inaccurate, it can be a challenge not being able to hire Layher”, especially as our projects can be delivered anywhere in Australia.
Solution
Kitja Services has been using ScaffPlan since 2021 to support project delivery refinements. Initially only used for 20% of the process it is used more now that Cuplock has been fully incorporated.
Journey
Established by an industry experienced core team, in just two years, Kitja has delivered some impressive scaffold projects and service quality goals. These include ISO Certification, DEMEX’s Demolition Scaffold Project, and Ventia’s Scaffolding Works Project. Kitja selected ScaffPlan software to support their project delivery performance.
Value for money
Clay explained “We bought ScaffPlan because of the incredible functionality. It is well priced competitively with other products on the market. If you have the volume ScaffPlan is definitely worth the investment.”
Assured report accuracy
Designing with ScaffPlan helped refine the gear lists to reduce the risk of over-cooking the order and ensure transport costs were kept to a minimum. "ScaffPlan has added some great value, quality gear lists, and perfecting the Scope Document for the guys, getting them on site — no problems," said Clay.
"When the drawing is razor sharp and the gear list is razor sharp, then you know it's right.”
Easier design for delivery
“ScaffPlan has made it quick and easy to transition from the initial design concept to design implementation on site.”
"You don't lose sleep at night wondering whether the job that you've got up in a remote location has got enough gear on it", Clay Evans, Managing Director, Kitja Services.
Thank you to Kitja Services
ScaffPlan would like to extend our gratitude to Clay Evans, Managing Director of Kitja Services, for graciously sharing his invaluable insights on the successful implementation of ScaffPlan software within their operations.
