Frequently Asked Questions

The FAQs on ScaffPlan

Can I have a trial or a product demonstration?
Exclusive paid trials and product demonstrations are now available. Get in touch with us today.

 

How long will ScaffPlan take me to learn?

That depends on your existing computer skills and experience with similar CAD software.

Varying from 14-67 hours

ScaffPlan includes a thorough onboarding and training program that enables anyone, no matter the skill level to be easily upskilled into a proficient ScaffPlan Scaffold Designer, Tekla Structures User and 3D Modeller.

Do my scaffolds need to be engineered?

We believe that for safety, all scaffolding should be engineered, which is why ScaffPlan has inbuilt calculations that engineers your scaffolding as you are designing your model no extra charge.

Colour-coded pass or fail criteria is instantly shown so you can easily identify what needs to change, and make updates to your model before sending it off with the automated reports to get your engineering certificate.

How much does ScaffPlan cost?

ScaffPlan is available in monthly, quarterly and annual subscription types. Prices vary based on subscription type and region.

For a tailored quote or more information please contact our Sales Team.

How can I buy?

You can purchase ScaffPlan by contacting our friendly Sales Team.

Can I purchase in another currency?

Absolutely — ScaffPlan is available in AUD, USD, EUR and GBP.

What types of scaffold systems do you support?

ScaffPlan currently supports the following scaffolding types:

  • Layher — U & O
  • Kwikstage
  • AT-PAC — AU, EU & US
  • Cuplock — O & Omega
  • PERI UP Flex
  • Proscaf — U & O

Our development team are currently working with other manufacturers to make more scaffold types available.

Tell us your preferred scaffold system, and we will consider it for our future releases. 

Do I need a Tekla Structures license?

Yes, you will need at minimum a Tekla Structures Graphite license 2022 or 2023.

If you aren't currently a Tekla user, that's no problem. Get in touch with our Sales Team, and they can advise pricing.

Can I subscribe monthly/yearly?

We offer yearly or pro rata calendar year subscription options — whichever works best for you.

Is my order/credit card secure?

Rest assured the ScaffPlan team do everything we can to protect our customers data. The ScaffPlan website is protected with SSL, and your credit card information is processed by Stripe.

More information on how we handle your data can be found in our Privacy Policy.

Can I pay via invoice/bank transfer?

Of course. Reach out to our Sales Team via email with your request, and they'll get back to you ASAP with your invoice.

Is there a perpetual/outright license option?

ScaffPlan do not offer any 'buy outright' license options.

ScaffPlan's subscription based model allows us to continuously provide customers:

  • New features, tools, updates
  • Actioned feedback
  • Included 24.7 support
What operating system do I need?

ScaffPlan and Tekla Structures runs on the following operating systems:

  • 64-bit Windows 10
  • 64-bit Windows 8.1

Other operating systems are not supported.

What is the recommended hardware for running ScaffPlan?
Recommendation Best performance
Operating system Windows 10 (64-bit) Windows 10 (64 bit)
Memory 16+ GB 32+ GB
Hard disk 1 TB, SSD 2TB, PCIe NVMe M.2 SSD
Processor Intel® Core™ i7 CPU 3+ GHz Intel® Core™ i9 CPU 4+ GHz
Graphics card* Two monitor support e.g. NVIDIA GeForce RTX 2060/2080 Two monitor support e.g. nVidia RTX 3000 -series (3080/3090) or newer
Monitor(s) Two 27″ 2560x1440 43″ 4K or two 30″ 2560x1600
Mouse** 3-button wheel mouse, optical 3-button wheel mouse, cordless & optical + 3Dconnexion SpacePilot
Backup equipment External hard drive External hard drive with scheduled backups
Network adapter (multi-user function) 100 Mbit/s IPv4 or IPv6 1 Gbit/s IPv4 or IPv6

 

*Rendering can use DirectX or OpenGL technology. The DirectX rendering mode is better optimized for modern graphics cards, and you should prioritize DirectX performance when deciding on a graphics card. We do not  test all cards on the market, so we have chosen cards based on the NVIDIA graphics processor.

**A 3-button wheel mouse is required (to  finish commands, to zoom, pan, and rotate). ScaffPlan Designer + Tekla Structures supports 3D mice provided by 3Dconnexion to be used in tandem with a regular mouse - enhancing zooming, panning and rotating. To use a 3D mouse, install the 3Dconnexion Device extension from Tekla Warehouse.

What graphics card configuration is required?

Set your graphics card to use a high-performance profile for ScaffPlan and Tekla Structures.

How to to set up the graphics card:

Check and assign the profile in the configuration tool provided by the graphics card manufacturer, or in Windows settings in recent Windows versions. This is especially important on laptop computers, which may be configured to emphasize power saving. Many systems default ScaffPlan + Tekla Structures to use a less powerful integrated graphics processor instead of the more powerful dedicated graphics card unless you change the setting.

Other computer settings affecting modelling:

  • Your computer uses the standard drivers provided by the graphics card manufacturer also when drawing the 3D view in ScaffPlan + Tekla Structures. We recommend that you regularly check for updates to the graphics drivers from the manufacturer's website.

    Before upgrading the drivers on a large number of computers, test the driver version first to make sure the update does not introduce problems in the 3D views in ScaffPlan + Tekla Structures.

  • ScaffPlan + Tekla Structures includes two alternative rendering engines: one based on OpenGL and one based on DirectX. Microsoft Windows includes support for both technologies.

Can I download ScaffPlan on my phone?

ScaffPlan is an advanced piece of modelling software, it will need to be downloaded on your PC or laptop.

Once your scaffold plans are ready to share, data including ScaffPlan's instant model sharing, task assignment, QR codes, reports and more are all compatible with mobiles.

Where can I get more help?

If you have additional questions, you can contact our Sales Team.